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Kelly Odell

- A blog for leaders
27 Sep 2010

Penny wise and dollar foolish…

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SAS has taken giant steps in cutting costs. They have replaced real people with “do-it-yourself” machines. You would think that they could at least have engough machines. Everytime I have flown with SAS the last year I have had to stand in long lines at the automatic machines. Then I have to stand in a long line again to “drop” my bagage.

About Post Author

Kelly is an outstanding speaker, author and management educator with a disarming honesty and contagious humor that goes straight to the hearts and minds of his readers and audiences. A true storyteller, Kelly draws on his own long experience in global organizations to exemplify key concepts in the areas of leadership, employee engagement, change and motivation. Kelly delivers pragmatic, executable insights that lead to real improvement in individual and organizational performance.

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